OUR ROLES

Administrative Professionals

Our administrative professionals provide clients with knowledgeable guidance and assistance. They plan, develop, and carry out projects specific to their fields of expertise. They also develop and update practices, processes, policies, and strategies.

Our administrative professionals include:

  • Human resources advisors
  • Marketing advisors
  • Translators
  • Graphic designers
  • Accountants

    • Technical Support Professionals

    Got an IT problem? No problem! Our technical support specialists look after the computer and technology equipment for the entire organization – for both internal and external clients. They analyze and resolve technical issues, draft documentation, and ensure application and system conformance.

    Our technical support professionals include:

  • Technical advisors
  • Technical support technicians
  • Network administrators
  • System administrators
  • Helpdesk agents

    • Administrative Support Professionals

    Every day, our administrative support professionals work to ensure the success of administrative operations and assist our various teams: fielding telephone calls and managing correspondence; processing invoices and purchases; updating information on assorted tasks; preparing and reviewing different documents. They are resource persons who help with the logistical coordination of events, meetings, and conferences.

    Our administrative support professionals include:

  • Receptionists
  • Accounting clerks
  • Coordinators
  • Administrative assistants
  • Payroll technicians

    • Sales Professionals

    Our sales professionals sell and prospect for our business solutions, and they know our products like the back of their hands. They analyze specific needs, conduct research to find the best possible solution, and showcase our customized line of products and services. In brief, they develop and maintain our close business relationships with our clients.

    Our sales professionals include:

  • Sales coordinators
  • Sales representatives
  • Account coordinators
  • Business development managers
  • Account managers

    • Professional Analysts

    Our professional analysts conduct analyses, prepare plans, and make recommendations. They formally assess our clients’ specific needs in order to provide cutting-edge solutions.

    Our professional analysts include:

  • System analysts
  • Business analysts

    • Management and Supervisory Professionals

    To steer a huge ship, you certainly need a good captain, but you also need a talented crew. The attainment of our organizational objectives is directly tied to our management and supervisory professionals. They see to personnel management and provide services which are tailored to clients’ needs.

    Through the experience they are constantly accumulating with every new project, they keep abreast of new management trends in order to ensure the success of their teams.

    Our management and supervisory professionals include:

  • Team leaders, professionals
  • Team leaders, technicians
  • Managers
  • Senior managers

    • Development Professionals

    For our development professionals, innovation and creativity are key. They use all of their skills to expertly analyze, design, and program effective and high-performance solutions.

    Our development professionals include:

  • Programmers
  • Analyst-programmers
  • Application architecture specialists

    • Database Professionals

    Our database professionals play a pivotal role: they configure, model, and implement databases in order to ensure the integrity, security, and availability of the data contained in our systems.

  • Database administrators

    • Quality Assurance Professionals

    For our quality assurance professionals, quality is number one. Through meticulous QA techniques, they make sure that functional and technical objectives are met, and they test and analyze corrective measures to resolve faults related to solutions development.

    Our quality assurance professionals include:

  • Quality assurance technicians
  • Quality assurance analysts

    • Integration Professionals

    Our integration professionals know our clients’ systems inside and out: their technical analysis and understanding enable them to configure the perfect solution to suit each customer’s exact needs. They also ensure the integrity of the software built and contribute to technology proposals for solutions.

    Our integration professionals include:

  • Systems integrators
  • Configuration managers
  • Technical architecture advisors
  • Technical analysts

    • User Support and Guidance Professionals

    Our user support and guidance professionals are our clients’ key points of contact. Not only do they provide support and guidance, but they also resolve technical and applications issues related to Visual IT Solutions’ various solutions.

    Our user support and guidance professionals include:

  • Customer service agents
  • Customer service advisors
  • Implementation advisors
  • User support technicians

    • Project Management Professionals

    As our project management professionals know, a well-managed project is a steadily-progressing project. Their mission is to assess, plan, and oversee the projects they are given. By organizing and setting up the necessary structures, they ensure the quality of deliverables. They also manage the material, human, and financial resources which are essential to a project’s success.

    Our project management professionals include:

  • Project coordinators
  • Project leaders
  • Project managers
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